Testimonials for Thrasher Foundation Repair

They even let me watch and gave me earplugs — answered all my questions very well.

I simply can't express how pleased and satisfied I am with the job your crew did. The cleanup was better than I had a right to expect — an exceptional job. Thanks to all!

The guys did a great job — what we thought would take at least two days to complete only took them one day — they left everything clean, in order and managed to not leave any marks on our finished walls

It is with great pleasure that I write to commend you for your excellent product and even more professional people. The world would be a much better place if everything worked as well as Thrasher. I have had two separate crews at my house to install two separate Sump Pumps. (My house is old and eclectic with the previous owners attaching additions almost willy-nilly.) Both crews were excellent, efficient, and pleasant. They took great care to isolate the work areas from the rest of the basement and I can say with certainty that the work areas were cleaner after they left than before they came. Your representative, Kevin, was courteous and pleasant. He took great care to explain in detail what I needed; how long it was going to take; and what it would cost. He was respectful of my time and flexible in scheduling our appointments. After our initial meeting, your crew came out and fixed my problem, one area that I believed to have been fixed by a previous contractor turned out not to be. Kevin came right back out and outlined my options. I explained that this problem was holding up other work that was scheduled in the remodeling and he said that he would see what he could do. I received a call the next day to see if it was alright to have a crew there in the morning! I know that you are extremely busy this time of year and that the waiting time for your services can be long. I truly appreciate that you were able to accommodate my needs in an extremely timely manner. In closing, I would like to reiterate that everyone with whom I have come in contact: from the receptionist on the phone to the crew foreman was an excellent ambassador for Thrasher. Combining that with an excellent product, you have a sure-fire prescription for success.

A very easy company to work with and great presentation — you are leaps and bounds ahead of any competition.

Kate was a wonderful representative of your company. We chose Thrasher because of Kate's professionalism, presentation and knowledge. In addition to Kate, the crew was very nice. They did a very professional job and you could see that they took pride in their work. They did a great job cleaning up the area. Thank you!

My Sales Representative was AWESOME! The foreman and his crew were great! I will continue to tell people about the great service that Thrasher provided. I was very satisfied. Your employees give GREAT customer service!

"[Your office staff] was very friendly! Steve did a wonderful job explaining what system was needed and how it would work. Staff and crews seemed to know what they were doing and talking about. [Cleanup] was great. My fellow co-workers could not even tell that the crew had been there. Wonderful job. Thank you for doing a quality job on my home."

"Scheduling of work and appointment was very easy. [The salesperson's presentation] was excellent and he gave an explanation of the work and its purpose. [The crew] explained what they were doing/going to do. [Our] basement was as clean as it was when the crew started work. From the salesman to the crew, everyone was courteous and friendly. The crew worked extremely hard, even had 2 crews in the afternoon. Did our whole basement in less than 1 day. Excellent!"

"Anyone we asked said Thrasher was the one they would use! Your crew was terrific! We had to make a last minute change in where the sump pump emptied and Joel went out of his way to help us find a way that would work and be satisfactory to us. They did such a good job containing the dirt and dust. Thanks!"

"[Your office staff] was very courteous. Overall, [your salesperson] was very impressive. He took his time and show us what he was seeing. [Your installation crew] was very courteous. From Kevin's presentation to final clean-up, we couldn't have asked for anyone better. We would definitely use Thrasher again."

"[Your salesperson] was very helpful; he took plenty of time evaluating my home and property, answered my questions. Very personable and friendly. [Your foremen] answered my questions and was very helpful. I am very impressed with the installation crew's work ethic; they worked all the time they were here, went to lunch and came right back. I am very thankful to have a company who does this type of work, it is their area of expertise."

"It is with great pleasure that I write to commend you for your excellent product and even more professional people. The world would be a much better place if everything worked as well as Thrasher...Your representative was courteous and pleasant. He took great care to explain in detail what I needed; how long it was going to take; and what it would cost. He was respectful of my time and flexible in scheduling our appointments...I would like to reiterate that everyone with whom I have come in contact: from the receptionist on the phone to the crew foreman was an excellent ambassador for Thrasher. Combining that with an excellent product, you have a sure-fire prescription for success."

The salesperson was "very informative because we had no idea what was going on! Kevin really impressed us when we had him come check the situation out! And, when the workers arrived they got to work so quick and explained things so well! Knew what they were doing and that is what we needed! Answered questions thoroughly -- used time wisely! Very impressed!"

Your salesperson was "thorough, professional, courteous, friendly, and took the time with us to answer our questions and show interest in the project." The cleanup was satisfactory and "they gave explanations for work they were doing and summarized everything prior to leaving. We were very pleased with all aspects of the service and enjoyed working with the representatives."